How It Works

From symptom to solution, without leaving home.

A complete healthcare journey — consultation, diagnostics, and medicine — in one connected process.

1

Describe your symptoms

Open the Koa Care app and describe what you're feeling — by typing or speaking, in your own language. We help match you with the right kind of doctor, and flag anything that needs urgent attention.

2

Consult a verified doctor

Book an audio or video consultation with a doctor who speaks your language and has been independently verified by our team before ever appearing on the platform.

3

Receive a digital prescription

Your doctor issues a clear digital prescription after the call, along with any recommended lab tests — saved permanently in your Koa Care health records.

4

Care comes to your door

A local Koa Care agent visits your home to collect lab samples and deliver prescribed medicine from our partner pharmacy — no travel required.

Our Services

Everything you need, in one place

Doctor Consultations

Audio and video consultations with verified, language-matched doctors.

Home Lab Collection

Sample collection at home through our NABL-certified diagnostic lab partner.

Medicine Delivery

Prescribed medicine, dispensed by a licensed pharmacy and delivered to your home.

See it for yourself

Get in touch and we'll show you exactly how it works, end to end.

Contact Us